Problems with HSBC’s credit card promo

by

For the past few months, HSBC has been running a promotional campaign to push their credit cards to the market.

From February 1 to May 31, for example, they are giving away a free Kenneth Cole Reaction Wallet and Key Fob to qualified individuals who apply for an HSBC credit card.

Previously they offered free Mango and Timex and Dunlop watches.

But some cardholders are complaining that it’s been months since they qualified, but they are still waiting until now to receive the gift items.

Some PMT Forum members have shared their experiences in a discussion thread in the PMT Forum.

Says PMT member mehriels:

I really don’t know how to express my inis with the customer service of HSBC. This is because i am entitled to a free Mango watch as my card application was approved last January pa. Guess what, hanggang ngayon wala pa rin sa ‘kin yung voucher and I have to make follow-ups pa just so mas mapapabilis ang pagpapadala sa ‘kin.

Ang dami nilang reasons kesyo na-return to sender (e ni hindi man lan nila ko in-inform na ganun, nung tumawag ako saka ko lang nalaman na ganun at isa pa yung bill ko d nare-return to sender). Tapos 2-3 weeks daw delivery after ma-dispatch voucher. Super kainis sila. And then a week after ako mag-follow-up, hangang ngayon they are asking me to wait e malapit na matapos ang redemption period. Bakit nman ganito ang HSBC?

Says cool_78:

Sa akin naman ‘yung dating Timex and Dunlop watch promo nila. May voucher nga palagi pero wala namang stocks…

HSBC credit cardholders, are you having the same problem?

About the Author

James Ryan Jonas teaches business strategy, investments, and entrepreneurship at the University of the Philippines (UP). He is also the Executive Director of UP Provident Fund Inc., managing and investing P3.1 Billion ($56 Million) worth of retirement funds on behalf of thousands of UP employees.

Official SWIFT Code of BDO, BPI, Metrobank, Philippine banks

When sending cash remittances or wire transfer to a bank account in the Philippines (such as BDO, BPI, Metrobank, Landbank, DBP, etc.), you’ll surely need the SWIFT Code of the bank. Look no further because you can find all the SWIFT Codes you need in this list! Make sure you’re using the right bank code ... Read more

How to Waive your Credit Card Annual Fee (BDO, BPI, Metrobank, RCBC, Citibank, UnionBank)

Without a doubt, one of the most annoying fees that credit cardholders have to pay is the annual fee. Majority of cardholders are familiar with this fee and majority of us likely pay this grudgingly year after year after year. In the case of my credit card with BPI (Bank of the Philippine Islands), I’m ... Read more

Why Filipinos do not become business owners or entrepreneurs

For a majority of Filipinos, entrepreneurship does not seem to be a typical, expected path. This is not surprising, considering that in school, students are primarily taught to become employees after graduation. Students train for years to become staff workers, reporting to a supervisor, and just waiting to receive their wages or salaries every month. ... Read more

My experience investing in Mutual Funds in the Philippines

I started investing in mutual funds when I was 22 years old. As an Overseas Filipino Worker (OFW) then, I was fortunate to be able to save some money at that young age because of my work abroad. One time while I was on vacation in the Philippines, I saw a large billboard in EDSA ... Read more

Income Tax Tables in the Philippines (2022)

The Philippines’ new tax reform bill, known as TRAIN or Tax Reform for Acceleration and Inclusion, was signed into law on December 19, 2017 and its implementation began on January 1, 2018. What are the new income tax rates under the TRAIN law? How will TRAIN affect income taxes of individuals and corporations? How is the ... Read more

PSE Stocks Performance under each Philippine President (1987-2021)

Did you know that Philippine stocks were able to achieve an astounding growth of 800% in a span of 30 years? From 1987 until 2018, the Philippine Stock Exchange index (PSEi) rose from 1,000 points to a peak of 9,000 points — generating a return of 800% over 30 years. (The PSEi is an index ... Read more

SSL 2022: Salary Increases for Teachers, Nurses, Gov’t Employees

Good news to all government employees! There’s a new round of salary increases beginning January 1, 2022! Millions of employees of the Philippine government — including public school teachers, nurses and staff of government hospitals, and workers in local and national government agencies, etc. — will be getting an automatic salary adjustment this 2022 under ... Read more

PSE Trading Hours in 2022: What time open, when closed?

Before you take the plunge into stock trading and investing, make sure you understand what stocks are and how the Philippine Stock Exchange (PSE) operates. Unlike other investments that are relatively safe, stock trading is risky and loss of money is a possibility. So before you deep dive into the exciting world of stock trading, ... Read more

Price Floor and Price Ceiling of PSE Stocks

Trading bands in the PSE come in two forms: Price Ceiling, or the upper price limit, and Price Floor, or the lower price limit.

How to Use the PSE Board Lot Table

How much do you need to start trading stocks in the Philippine Stock Exchange (PSE)? How many shares of Globe Telecom (GLO), Ayala REIT Inc. (AREIT), DITO CME Holdings (DITO), or Megaworld (MEG) can you buy or sell at any given time? You probably don’t know it, but these questions can be answered by simply ... Read more

13 thoughts on “Problems with HSBC’s credit card promo”

  1. I got my Kenneth Cole Reaction voucher on time and the wallet was, fortunately, in stock. I picked it up last week with no hassle. My only comment is, it isn’t as high-quality looking as I thought a Kenneth Cole Reaction wallet would be. It looks like it was just manufactured solely to be given away as freebies. It doesn’t seem, er, sophisticated. Oh well. As long as it’s free. 😀

    Reply

  2. Hi Joni. That really sucks. At the least, HSBC should have made sure that the items they are giving away, although free, should be something clients would want to have. What then is the incentive to join the promo if the free gifts are not something one would want, right? The items may be free but they should not be lousy.

    Reply

  3. i was approved with a card and was given a voucher to claim the kenneth cole reaction wallet on time (good) but the thing is it wasnt really what I expected, the wallet was flimsy and was a far-cry from the wallets that are for sale in their display counter (totally sucks)

    if i knew it was that bad, i wouldn’t really bother getting it… i think the cheapest Girbaud wallets (900 pesos each) looks better than what HSBC is giving away…

    Reply

  5. i never got anything..i was looking forward to the kenneth cole wallet, but reading all these makes me not want it anymore..haha..

    Reply

  8. hi i apply an hsbc credit carr it was last april i did submit all the requirements and then i receive a phone call interview from manila at she said that was recorded also. after 1 month i did reciv a call that they need another payslip because i was on the 90% to be approved. i did give the requiremensts again but untli now i havents receive any updates. if i was approved or not.. can u help me on this i need feedbacks bout my application. than u so much and have a good day

    here is my email add
    cherylannglynes@yahoo.com

    tnx

    Reply

  10. Just received my Dunlop watch today. I qualified last August. Sa sobrang tagal, akala ko I didn’t qualify. Nawala na excitement ko and even forgot about it. But now, sobrang surprise naman ako. I guess its worth the wait though…Sa sobrang tagal I didn’t feel like waiting.haha..

    Reply

  11. It’s not only their promo that sucks! Even their latest billing. Last month I received by billing statement on the same date that my bill will be due and the terrible part was they won’t reverse the finance charge!

    Reply

Leave a Comment

Pinoy Money Talk

We are a money-oriented website in the Philippines focusing on the stock market, banking, entrepreneurship, and investment opportunities.

Follow Us on fb

© 2022 Pinoy Money Talk

About Terms of Service & Privacy Policy